We know the statistics: new patients understand about 50% of what we say, and accurately remember only 50% of that — a 75% communication failure rate. Our time with patients is limited and often rushed; we must find ways to connect, earn patient trust, and make sense.
The following articles focus specifically on the need for effective patient teaching.
Patient Education: The Flip Side of Counseling
Counseling and Health Literacy
Gradual Hearing Loss and Sense-Making
Counseling Assumptions/Explaining the Audiogram
Counseling has been included in Audiology curricula in the US for more than 25 years (the first course was offered by Central Michigan University in 1996), but the specialty area has little documentation from those who teach it. The following faculty contributions share thoughts on the teaching process and learning objectives, as well as questions we still need to address:
Supporting Student Counseling Skills via Self-Efficacy
Clinician Presence: Now.Here.This.
Addressing DEI Early in the AuD Curriculum
Working Through Student “Empathy Qualms”
Teaching Empathy Skills: Sharing Space (Part 1/3)
Teaching Empathy Skills: “Checking” (Part 2/3)
Teaching Empathy: Evaluating Skills and Habits (Part 3/3)
“Not a Day Goes By That I Don’t Think About Listening with My ‘3rd Ear’”
Teaching Counseling in Audiology: Are We There Yet?
Education in Counseling and Audiologic Rehabilitation: An Inseparable Linking