We know the statistics: new patients understand about 50% of what we say, and accurately remember only 50% of that — a 75% communication failure rate. Our time with patients is limited and often rushed; we must find ways to connect, earn patient trust, and make sense.
The following articles focus specifically on the need for effective patient teaching.
Counseling has been included in Audiology curricula in the US for more than 20 years (the first course was offered by Central Michigan University in 1996), but the specialty area has little documentation from those who teach it. The following faculty contributions share thoughts on the teaching process and learning objectives, as well as questions we still need to address: